Website and forums slow - contingency procedures

[Martin Loxbo (811805)]

With FSS today we can expect extra load on the VATSIM Scandinavia web services, especially voice servers. I've noticed that right now the forum and website are very slow, and sometimes inaccessible, so it's a good idea to have a plan for what to do if the site is not available.

VATSIM servers

Simply select a different VATSIM server if the desired one is not available. In principle, a server that is geographically close to you should be selected, so if you are in Australia, don't select a European server. However, if there is too much traffic on some servers it may be necessary to use one that's further away. As we can expect Europe to be very busy, if you have problems with all European servers it could help to choose a server on a different continent.

Voice servers

It is likely that there will be heavy load on the sweden.voice.vatsim.net server during FSS. Here is a list of other voice servers that can be used.

voice1.vatsim-germany.org
voice.vroute.net
uk.voice.vatsim.net
rw.liveatc.net

Documentation

It can be a good idea to have relevant LOP and LoA for your sector available offline.

[Magnus Gustafsson (880543)]

I had just an discussion with @Peter Persson and like to put forward some facts:

• Yes, al of our services (website, TAS, forum, Teamspeak) are located in same serverhall with online services [VATSIM server "SWEDEN"] and [sweden.voice.vatsim.net]. That is in an state of the art serverhall with redundans al over the place and performance out of this world

And

• Any slow service or absent service in our own services (website, TAS, forum, Teamspeak) are not connected with online services, beside that those services reside in same serverhall. So hopefully there will not be any problems with our online services this evening.

PS. Regarding problems with our webpage, Peter have found something that may give slower services on current setup, but that has to wait until after Christmas due IRL commitments.

Magnus

[Martin Loxbo (811805)]

So does this mean that we should expect the VATSIM and voice servers to cope with the demand?

By the way, the forum seems normal now. It was very slow a few hours ago.

[Magnus Gustafsson (880543)]

1 hour ago, Martin Loxbo said:

So does this mean that we should expect the VATSIM and voice servers to cope with the demand?

I would say that we have the best opportunity ever to have it working (as last year), but your instructions for ad-hoc solutions was very good, as our online services has generally been so good that controllers have forgotten how to do if "shit hits the fan"!

Magnus

[Peter Persson]

The only thing SCA and Sweden voice/FSD have in common, is that it is hosted in the same datacenter, nothing more, SCA does not "own" this server.
The traffic and load on the server is very low, and what i know Vatsim have restricted every server to 128 users to be connected, so this would result in maybe 1% cpu, 1% memory and at max 5Mbps of traffic.